Shipping policy
Shipping Policy
Last updated: [Date]
Where we ship
We ship within the United States. [Add or remove regions to match your Shopify shipping settings.]
Processing time
Orders are sent to our partner brands right after checkout. Most items ship within [X to Y] business days. Processing time doesn't include weekends or holidays.
Delivery time
After an item ships, delivery usually takes [X to Y] business days, depending on your location and the carrier. Delivery times are estimates, not guarantees.
Orders that ship in multiple packages
Items in your order may come from different partner brands. That means a single order can arrive in more than one package, on different days, with separate tracking numbers. You won't be charged extra for this.
Shipping rates
Rates are calculated at checkout based on your items and location. [If you offer free shipping: Orders over $[amount] ship free.]
Tracking
You'll get a shipping confirmation email with tracking for each package as soon as it's available. If you haven't received one within [X] business days of ordering, contact us.
Lost or damaged packages
If a package hasn't arrived after the estimated delivery window, or arrives damaged, email stshsnax@gmail.com with your order number. See our Refund and Return Policy for how we make it right.
Address changes
Contact us right away if you entered the wrong address. We can only update it before the item ships.
Contact us
Distributed by: STSHSNAX LLC
Email: stshsnax@gmail.com
Mailing Address: 952 Golf House Road W
Suite I - 630
Whitsett, NC 27377
United States